Privacy Policy

Introduction

Sonaqwell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our application.

By using Sonaqwell, you consent to the data practices described in this policy.

Information We Collect

1. Information You Provide

We collect information that you voluntarily provide to us:

• Email Address: When you sign up for beta access through our website
• Correspondence: Any information you provide when contacting us via email

2. Health and Biometric Data

When you use the Sonaqwell application, we may collect:

• Heart Rate Data: From Apple Watch or compatible wearables
• Heart Rate Variability (HRV): For adaptive music generation
• Motion Data: Activity and movement information

This data is used solely to personalize your music experience and is processed in accordance with applicable health data protection regulations.

3. Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Referring website
• Time and date of visit
• IP address (anonymized)

How We Use Your Information

We use the information we collect for the following purposes:

• Beta Access: To notify you about beta program availability and updates
• Service Delivery: To provide adaptive music based on your biometric data
• Product Improvement: To analyze usage patterns and improve our algorithms
• Communication: To respond to your inquiries and provide customer support
• Compliance: To comply with legal obligations and enforce our terms

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (SSL/TLS) and at rest
• Cloud Infrastructure: Data is stored on secure AWS infrastructure in US data centers
• Access Controls: Strict access controls limit data access to authorized personnel only
• Regular Audits: We regularly review our security practices and update them as needed

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate (e.g., AWS cloud hosting, email delivery)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
• With Your Consent: When you explicitly authorize us to share your information

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, contact us at hello@sonaqwell.com.

Health Data Privacy (HIPAA Compliance)

While Sonaqwell is not currently a HIPAA-covered entity, we treat all health and biometric data with the highest level of protection:

• Health data is processed on-device when possible
• Cloud-synced health data is encrypted end-to-end
• You have full control over health data sharing and can delete it at any time
• We never use health data for advertising or marketing purposes

Cookies and Tracking

Our website uses minimal cookies and tracking:

• Essential Cookies: Required for website functionality
• Analytics: We may use privacy-focused analytics to understand website usage
• No Third-Party Advertising: We do not use cookies for advertising purposes

You can control cookies through your browser settings.

Children's Privacy

Sonaqwell is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

Sonaqwell is based in the United States. If you access our service from outside the US, your information may be transferred to, stored, and processed in the US. By using our service, you consent to the transfer of your information to the US.

For users in the European Economic Area (EEA), we comply with GDPR requirements for data protection and privacy.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you request deletion of your account:

• Your personal information is deleted within 30 days
• Anonymized usage data may be retained for analytics purposes
• Some information may be retained to comply with legal obligations

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last updated" date at the top of this page
• Material changes will be communicated via email to registered users
• Continued use of the service after changes constitutes acceptance of the updated policy

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: